Shipping & Returns
Shipping
- Free shipping on orders over $99 (before taxes)
- Flat rate $10.00 shipping on orders under $99
- Rates subject to change for heavy or oversized items
- We only ship domestically within the continental U.S.
- Your order will be shipped within 1-3 business days of completed check out
- Shipped through USPS or UPS
Returns
We want you to be happy with your purchase from hutgiftshoppe.com. If for any reason you wish to return an item, we will be happy to accept unused items in their original condition, with original packaging still intact. Refunds will be issued to the debit or credit card used when purchasing.
Full Shipping Policy
How long does it take to process an order?
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will investigate it for you.
What are your shipping rates?
Simple flat rate shipping: We offer $10.00 flat rate shipping to the continental United States.
We also offer free shipping for orders over $99 (before taxes).
Full Return Policy
Do you accept returned items?
Yes. We want you to be happy with your purchase from hutgiftshoppe.com. If for any reason you wish to return an item, we will be happy to accept unused items in their original condition, with original packaging still intact.
Before you return, please send us an email with a photo of the item you wish to return so we can approve your return. Email return request to: [email protected]. Once approved, mail items to the address below.
Will I get my money back?
Because we are a small company and order very limited quantities, we offer refunds only if we receive your item promptly. Refunds will be issued to the debit or credit card used when purchasing. We do not cover the cost of return shipping – that is your responsibility. ALL RETURNS MUST BE SHIPPED (POSTMARKED) NO MORE THAN 14 DAYS AFTER ORIGINAL DATE OF RECEIPT.